Who is this article for?Primary Admins that need to remove permissions to users in their Organisation
All Primary Admin users in your Org have the ability to downgrade other Admin users to the basic Staff level.
This article outlines the steps to remove admin access from a user.
1. Revoke Admin Permissions
In order to perform this:
- In the Web App, navigate to Settings > Users > Staff
- Find and select the user you would like to downgrade by clicking on their name
- On the pop-up window, click on Revoke Admin Permissions
Reminder: Primary Admins can downgrade other Primary users to a Place Admin. After changing their level from Primary Admin to Staff, the option Invite as Admin will be available in the user card
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