How to Disable a User

Who is this article for?

 Primary Admins that want to manage Staff absences 

When Staff members become inactive, they should be disabled from your Organisation.

Disabling Staff members means that Ops assigned to them will not be considered Due, Overdue or Missed; however, any Ops or Issues actioned by these users will still exist in Reporting and the Issues Log.

1. How to Disable Staff

1. Navigate to Settings > Users > Staff, in the Web App
2. Locate the Staff member that is no longer active

3. Use the toggle next to their name to disable their status (it will switch to grey, rather than green)

4. Your Staff is now disabled

Note: If the Staff member tries to sign in after being disabled, they will be notified that they are no longer active and need to contact an Admin of their Organisation.